Patient Services


Ohio Valley Medical Center and East Ohio Regional Hospital strive to meet, in a quality manner, the physical, emotional and spiritual needs of all those who enter the doors. Our goal is to help patients achieve as complete and timely a recovery as possible based on their particular conditions.Patients who, for some reason, believe they have not received adequate services or have concerns about patient safety are encouraged to let the hospital know how they might be better served, now and in the future. Patients may contact the Patient Representative at the respective hospital which they received care:

  • OVMC Patient Representative          304-234-1729
  • EORH Patient Representative          740-633-4570

If the above do not address concerns satisfactorily, patients may contact Senior Administration at 304-234-8614 (OVMC) or 740-633-4151 (EORH) or Nursing Administration at 304-234-8126 (OVMC) or 740-633-4390 (EORH). 


Information on Financial Assistance

East Ohio Regional Hospital Financial Assistance Policy (Plain Language)

East Ohio Regional Hospital Financial Assistance Policy

East Ohio Regional Hospital Financial Assistance Application

OVMC Financial Assistance Policy (Plain Language)

OVMC Financial Assistance Policy

OVMC Financial Assistance Application